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SHIPPING & RETURNS

STANDARD DELIVERY
(EST 1-3 DAYS)-FREE

Our secure shipping service delivers Monday - Friday between 9:00 a.m. and 6:00 p.m.  with our partner UPS. 

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If you have any questions or concerns regarding your order, Tektas E-Commerce Team can be reached at +90 212 225 06 40, during the following times (Turkish Time):
- Monday - Friday: 10:30 a.m. – 5:30 p.m.


Alternatively, you can email the E-commerce team at: pr@tektas.info

VIP DELIVERY
(EST 1-5 DAYS)-FREE

Our secure shipping service delivers Monday - Friday between 12:00 p.m. and 6:00 p.m. for amounts above 20 000TL. This special delivery will be operated directly by our sales department. 

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If you have any questions or concerns regarding your order, Tektas E-Commerce Team can be reached at +90 212 225 06 40, during the following times (Turkish Time):

- Monday - Friday: 10:30 a.m. – 5:30 p.m.


Alternatively, you can email the E-commerce team at: pr@tektas.info

RETURN POLICY

Returns may be made within 14 days from the date of delivery by returning your item by carrier to the address on the return shipping label.

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Returned merchandise must meet the below requirements in order to be accepted for a refund:

  • All items must be in original condition with original tags attached. Merchandise that has been worn, used, altered or damaged will not be accepted.

  • Returns on items with a return tag attached will only be honored if the label has not been removed.

  • Made to Order or personalized items are final sale and cannot be returned.

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